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Find guidance

Search and browse SOPs or ask OTO a question grounded in the knowledge base.

Existing functionality

Starting point

The journey begins when a staff member looks for guidance.

Steps

  1. 1

    Search and browse the SOP articles available to the user, including their departments, cover images, summaries, and reading time.

  2. 2

    Ask a scoped question and receive a concise answer, steps, sources and authorized related media.